Refund & Return Policy
Effective Date: 06 July 2026
Customer satisfaction is our priority.
Fresh & Perishable Products
Due to the nature of fresh and organic products, returns are generally not accepted once delivered.
Damaged or Incorrect Products
If you receive:
- Damaged products
- Wrong products
- Missing items
Please contact us within 24 hours of delivery with clear photos.
After verification, we may offer:
- Replacement
- Store Credit
- Refund (where applicable)
Non-Perishable Products
Returns for sealed non-perishable products may be accepted within 7 days, provided the product remains unopened and in its original packaging.
Refunds will be processed within 5–7 business days after approval.